Microsoft Outlook 2002 (XP) & 2003
From the Tools menu, choose "Accounts."
Select the "Mail" tab.
Select your Web hosting Star Mail account and click "Properties."
Click on the "Servers" tab.
Check the box next to "My Server Requires Authentication."
Click "OK."
Note: Please make sure that "Log on using Secure Password Authentication" is not checked.
Microsoft Outlook 98 & 2000
From the Tools menu, choose "Accounts."
Select the "Mail" tab.
Select your Web hosting Star Mail account and click "Properties."
Click on the "Servers" tab.
Check the box next to "My Server Requires Authentication."
Click "OK."
Note: Please make sure that "Log on using Secure Password Authentication" is not checked.
Microsoft Outlook Express
From the Tools menu, choose "Accounts."
Select the "Mail" tab.
Double-click the account labeled "mail.mydomain.com."
Select the "Servers" tab.
Check the box next to "My Server Requires Authentication."
Click "OK."
Microsoft Outlook Express for Macintosh
From the Tools menu, select "Accounts."
Double-click on your Web hosting Star Mail account.
Under "Sending Mail," you will see "Click here for advanced server settings." Click this to open the settings.
Check the box next to "SMTP server requires authentication."
Click "OK."
IncrediMail 618 and higher
From the Tools menu, choose "Accounts."
Select your Web hosting Star account and click the "Properties" button.
Click on the "Servers" tab.
Under Outgoing Mail Server, check the box next to "My Server Requires Authentication."
Click "OK," then "Close" on the Mail Accounts window.
Microsoft Entourage 2001
Open the Entourage client (program) and click "Tools."
Select "Accounts" from the pull-down menu.
Double-click your Web hosting Star account.
On the Account Settings window, scroll to the "Sending Mail" category toward the bottom.
Click on "Click here for Advanced Sending Options."
Check the box next to "SMTP Server Requires Authentication."
Close this window by clicking the tiny box in the upper-left corner.
Click "OK."
To ensure the new settings are configured properly, we suggest closing the Entourage client and opening it again before sending or receiving messages.
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